How-To Guides

Understanding Your Inbox

APBnet​™ organizes incoming activity across five tabs — each with a distinct purpose. Here's what each one shows and how they fit together.

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Before you start

  • The inbox is available to all APBnet users — no special role required.
  • Access it from the navigation bar at the top of any page. The inbox icon shows your unread count.

The five tabs

  1. 1

    Open the inbox from the main navigation.

    Click the inbox icon in the top navigation bar. The inbox opens to the Received tab by default. The five tabs run across the top of the inbox panel.

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    Inbox — all five tabs visible across the top: Received, Sent, Saved, Messages, Feed

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    Inbox — all five tabs visible across the top: Received, Sent, Saved, Messages, Feed
  2. 2

    ReceivedBulletins sent to you.

    Every bulletin distributed to your agency arrives here. Each entry shows the bulletin type, subject summary, sending agency, and when it arrived. This is the primary place to monitor incoming activity.

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    how-to/inbox-received-tab.png

    Inbox — Received tab open, showing a list of incoming bulletins with type icons, summaries, agency names, and timestamps

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    Inbox — Received tab open, showing a list of incoming bulletins with type icons, summaries, agency names, and timestamps
  3. 3

    SentBulletins you have sent.

    If you have the Creator role, this tab shows every bulletin you've sent — with delivery status and recipient count. Viewers and other roles that don't create bulletins will see an empty Sent tab.

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    how-to/inbox-sent-tab.png

    Inbox — Sent tab showing several sent bulletins with delivery status and recipient counts

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    Inbox — Sent tab showing several sent bulletins with delivery status and recipient counts
  4. 4

    SavedBulletins you have bookmarked.

    When you save a bulletin — from Received or Feed — it stays here until you remove it. Use Saved as a lightweight case folder: save bulletins relevant to an active case and remove them when the case closes.

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    how-to/inbox-saved-tab.png

    Inbox — Saved tab showing a small set of bookmarked bulletins

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    Inbox — Saved tab showing a small set of bookmarked bulletins
  5. 5

    MessagesDirect messages between APBnet users.

    Direct messages between APBnet users appear here, separate from broadcast bulletins. If another officer sends you a message directly through the platform, it lands in Messages — not in Received.

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    how-to/inbox-messages-tab.png

    Inbox — Messages tab showing a conversation list with unread indicators

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    Inbox — Messages tab showing a conversation list with unread indicators
  6. 6

    FeedYour Local Feed — bulletins active in your jurisdiction.

    The Feed shows bulletins automatically based on your configured jurisdiction. There's nothing to configure — it just works. Think of it as a standing situational awareness view: the most recent bulletins active near you, updated continuously.

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    how-to/inbox-feed-tab.png

    Inbox — Feed tab showing jurisdiction-based bulletins with recency indicators

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    Inbox — Feed tab showing jurisdiction-based bulletins with recency indicators

Different from legacy APBnet

Legacy APBnet presented a single combined inbox — everything arrived in one list. APBnet now separates activity into five focused tabs. If you're used to scanning a single view, take a minute to explore all five tabs. The separation is intentional: sent bulletins, saved bulletins, messages, and jurisdiction-based bulletins each get their own space so your Received tab stays focused on what's actually incoming.

Tips

Use Saved as a case folder

Save every bulletin related to an active case so they stay accessible without searching. When the case closes, remove them to keep your Saved tab clean and relevant.

The Feed is your jurisdiction — no setup required

Unlike subscriptions, the Feed doesn't require any configuration. It reflects bulletins active in your configured jurisdiction automatically. Use it as a daily situational awareness check — especially first thing in the morning.

Messages are separate from bulletins

Direct messages from colleagues go to the Messages tab, not Received. If someone tells you they sent you a message and you don't see it in Received, check Messages.

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